9/12/22: SBJC CX Rollout x NPS Webinar

Hear from John DiJulius, Tim Shoemaker, Drew Johnston, and Mona Echard about the CX Rollout and NPS.

Webinar Agenda:
-John will discuss the customer service imperative and his work to help us with creating Deliver Extraordinary program
-John and Mona will discuss the SBJC pillars
-Tim will discuss what AskNicely will do for SBJC
-Tim will explain NPS
-Drew will review SBJC and NPS
-Drew will close out with a Q/A

Watch the SBJC CX Rollout x NPS Webinar

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