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Salons By JC
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Franchisee Support Portal

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Brand Approved Marketing Assets

  • Directory Form
  • Salon Opening Press Release Sample
  • Business Cards
  • Canva Templates
  • Tour Book
  • Leasing Banner
  • Email Campaigns: Lease Renewal for Suite Owners
  • Salesforce Email Campaigns: Toured Didn’t Sign Lease
  • Salesforce Email Campaigns: Signed Lease- Congratulations
  • Salesforce Email Campaigns: Toured No Response
  • Salesforce Email Campaigns: Tour No Show
  • Salesforce Email Campaigns: Tour Confirmation Campaign
  • Salesforce Email Campaigns: Contact Form Email Drip
  • Marketing Video
  • Approved Fonts
  • New Salon Images
  • Facebook Cover Photos
  • 2021 Brand Standards Guide
  • Logo Files
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Annual Conference

  • 2017 Owners Conference
  • 2018 Owners Conference
  • 2019 Owners Conference
  • 2021 Virtual Owners Conference
  • 2022 Owners Conference
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ConciergeConnect

  • Credo Card
  • Concierge Onboarding Checklist
  • Tour and Leasing Video
  • More Information
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Paid Media Support

  • Paid Media Support Ticket
  • FAQ: Paid Media
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Real Estate and Construction

  • Salon Fundamentals Course
  • Salon Remodel
  • Real Estate Process Forms
  • Lease Maintenance & Renewal
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RENTEC

  • More Information
  • System Instructions
  • Welcome to Your Tenant Portal
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Salesforce Training & Support

  • Salesforce Support Ticket
  • 2021 Salesforce Training Manual
  • Video: Updated Salesforce Training
  • Salesforce Presentation
  • Video: Salesforce Training 101
  • Video: Salesforce Training 102
  • Salesforce – 2021 Enhancements
  • Video: Salesforce – Convert a Lead to a Signed Lease
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Salon Operations

  • Guest Card
  • Commercial Insurance: New Salons
  • Salon Fundamentals Course
  • Resale/Transfers
  • Operations Notes
  • Operations Manual
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Social Media

  • Facebook Cover Photos
  • Google My Business for Salon Owners (Within A Location)
  • Video: Social Media Training 101
  • Social Media Training Presentation
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Website Maintenance & Support

  • Website Maintenance Support Ticket
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SBJC Home Office Directory

  • Who Does What at SBJC’s Home Office
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Marketing Salon Fundementals

  • Marketing Support
  • Video: Salon User Journey
  • Video: Roadmap to Launch
  • Video: Add A New Salon Pro On Your Location Page
  • Video: Google My Business
  • Video: Digital Marketing
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Webinars

  • 6/15/23: Website Overview Webinar
  • 3/1/23 Webinar: Executing Headshots.com Photoshoots
  • 2/7/23 Webinar: Photography Process
  • 11/17/22 Paid Media with Lead PPC Webinar
  • 8/1/22 Marketing Webinar
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Operations Webinars

  • 2/22/23: ApplePie Capital x SBJC Partnership
  • 9/19/22: Lease Renewals Webinar
  • 9/12/22: SBJC CX Rollout x NPS Webinar
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Marketing Support Requests

  • Marketing Support Requests
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Photoshoot Frequent Questions

  • If we opt out of A & B, can we upload Suite Renter photos as soon as the site is launched?
  • Is getting a second day of turn-key photos an option?
  • What exactly is the photo shoot going forward (after the first shoot) for Option A? How often will it happen and how much will it cost?
  • Will we have access to photos used for the website to use on our social pages, possible window clings on folders and sales materials, etc?
  • What about new locations that have fewer than 20 salon owners? Is Option A cost still the same?
  • If there are private contractors who specifically want these photos and paid good money for them, are you going to have to approve them?
  • If we choose to use headshots.com, is there no cost for uploading as the concierges will be capable of uploading these on an ongoing basis?
  • Under Option A, how do we handle tenant turnover, getting photos of new tenants that will come in one at a time?
  • Photoshoot Frequent Questions
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Directory Questions

  • A placeholder picture for very unique services or boutiques, for example, will be in your 15 generic pics?
  • If any of my tenants want to use their business logo versus a photo is that possible?
  • Directory Clean Up – what do we do with tenants who do not want their information on the website?
  • Directory Questions
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Booking App / Product Sales Questions

  • Regarding online product sales to clients – What about tenants who use/sell a color line that isn’t on the website, will they be disadvantaged? Will all our tenants sell online thru the SBJC website to their customers?
  • Booking App / Product Sales Questions:
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Website Questions

  • Website Questions Queries
  • Will clients be able to search by service and/or name early in the surfing process?
  • Will all verbiage be the same? What will be the impact on our SEO with these changes?
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  • Website Questions

Website Questions

  • Website Questions Queries
  • Will clients be able to search by service and/or name early in the surfing process?
  • Will all verbiage be the same? What will be the impact on our SEO with these changes?

Contact us about becoming a Franchise Owner

919-896-7285

18402 US Hwy 281 N, #267
San Antonio, TX 78259

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This website is not an offering. An offering can only be made by a Franchise Disclosure Document filed with the referenced state, which filing does not constitute approval. Salons by JC franchises will not be sold to any resident of any such jurisdiction until the offering has been exempted from the requirements of, or duly registered in and approved by, such jurisdiction and the required Franchise Disclosure Document has been delivered to the prospective franchisee before the sale in compliance with applicable law. The following states regulate the offer and sale of franchises: CA, CT, HI, IN, IL, MD, MI, MN, NE, NY, ND, RI, SD, TX, VA, WA and WI. If you reside in one of these states, you may have certain rights under applicable franchise laws.

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